trainwithpanka offers personal training in the gym, outdoors, and on the field. The agreement is formed as soon as the order via the website is completed and confirmed.

• A training session lasts 60 minutes, unless explicitly stated otherwise for the chosen product.
• The current offer, the price including VAT, the number of training sessions, and the validity period are stated with the product and in the order confirmation.
• The training is built personally based on, among other things, goal, level, age, experience, and resilience.
• An obvious price or writing error may be corrected before execution. You can then cancel the order free of charge.

Gym: training sessions are generally given at Original Physic, Gedempt Hamerkanaal 10, 1021 KM Amsterdam. The main booker may bring a maximum of two others, so a maximum of three people can participate.

Outdoors: the location is agreed upon mutually. Training can consist of, among other things, strength, bodyweight, core, conditioning, interval, HIIT, and intensive circuits. A maximum of eight people can participate.

Field: field training mainly takes place in Landsmeer and the surrounding area. The content can consist of football technique, speed, explosiveness, footwork, coordination, conditioning, strength, and other sports-specific forms. A maximum of eight people can participate.

Training outside Amsterdam is possible after consultation and may lead to a pre-agreed additional charge. Within Amsterdam, no separate travel or material costs are charged, unless stated otherwise in the offer.

The guidance is suitable for various levels: from beginner and recreational athlete to advanced athlete and top athlete. A suitable and feasible program is worked towards, but a specific physical, athletic, or weight result can never be guaranteed.

The guidance is not medical treatment, physiotherapy, rehabilitation care, diagnosis, or a substitute for advice from a doctor or other authorized healthcare professional. Advice regarding physical complaints is based solely on personal experience and general training knowledge.

You must report relevant complaints, injuries, medication, pregnancy, medical limitations, or other circumstances that may affect safe training before the session. In the event of serious, acute, or unexplained complaints, trainwithpanka may request prior medical consent or refuse or interrupt the training.

Packages of one, two, or five individual training sessions must be fully scheduled and completed within 30 days of purchase, unless otherwise agreed in writing. Unused training sessions will expire thereafter, unless mandatory consumer law or a cancellation by trainwithpanka requires otherwise.

Availability is personally coordinated via WhatsApp or email. A purchase entitles you to the purchased service, but not automatically to a specific day or time until that appointment has been confirmed.

A program entitles you to three training sessions per week of 60 minutes for the chosen duration of one, three, or six months. The program is a pre-paid package and is not automatically renewed.

• At the end of each week, the training times for the following week are agreed upon.
• Once the times are confirmed, they cannot be changed by the client.
• If the client cannot attend, the respective training session will be forfeited.
• The main booker must be present at every training session.
• Pauses are only possible if agreed upon in advance and in writing due to exceptional circumstances.
• The precise start and end date and the corresponding number of training sessions are stated in the order confirmation or the verbally agreed schedule.

Important: legal rights in cases of force majeure, illness, non-conformity or right of withdrawal are not excluded by these practical planning rules.

The price is the total price for the chosen training and may be divided among the participants. The main booker remains responsible to trainwithpanka for payment, planning, communication, and compliance with the agreements.

The main booker must be present. Who is brought along and the number of participants may vary per training, as long as the maximum of three people in the gym and eight people outdoors or on the field is not exceeded. Changes in participants must be reported in advance.

Every participant must follow safety instructions and report relevant physical complaints. The main booker ensures that all participants are aware of these conditions.

For a participant younger than 18 years, the order must be placed or demonstrably approved by a parent or legal guardian. The parent or guardian provides the information necessary for safe guidance.

For training sessions in the gym, the house rules and any minimum age of Original Physic also apply. If the location does not allow a minor, a suitable outdoor or field option will be sought in consultation.

Outdoor and field training generally proceed in normal rain, cold, or heat. In case of storm, thunderstorm, slipperiness, extreme heat, or another unsafe situation, the training may be rescheduled on the same day in consultation.

trainwithpanka brings the agreed training material. For locations and fields in Landsmeer chosen by trainwithpanka, trainwithpanka handles the practical coordination.

If you choose a different club or field yourself, you are responsible for timely permission, access, and reservation. If the agreed field is not available upon arrival due to a cause attributable to you, the training may be considered used, provided this has been clearly communicated in advance and is reasonable under the circumstances.

All displayed consumer prices include VAT. Orders are paid in full in advance via the website. Payment in installments is not possible, unless explicitly stated in a specific offer.

There are no automatic subscription fees or tacit renewals. The order confirmation and payment confirmation are provided digitally. You are responsible for entering a correct email address and phone number.

David will usually contact you via WhatsApp or email within 24 hours of purchase. You will receive a questionnaire to discuss goals, experience, availability, and relevant points of attention.

This is followed by a free telephone intake or, if appropriate, a personal introductory meeting at the gym. During a personal introductory meeting, the location can be viewed and goals and mutual expectations can be discussed. The duration of the intake may vary.

Would you like to consult before purchasing? Send a WhatsApp message to +31 6 22885700 .

A single training session can be rescheduled free of charge if reported via WhatsApp or email at least 48 hours before the agreed start time. In case of a later cancellation or no-show, the training will be considered used.

For pre-confirmed weekly slots within a one, three, or six-month program, these cannot be changed by the client. In case of absence, the respective slot will be forfeited.

If you arrive late, the training will end at the originally agreed end time. If you arrive more than 20 minutes late, the training may be considered used, as a safe and meaningful session may no longer be feasible.

If trainwithpanka has to cancel an appointment, a new time will be scheduled in consultation. If the cancelled training cannot be delivered within the agreed period, the value of that undelivered training will be refunded.

In cases of force majeure, including serious illness, government measures, unexpected closure of the training facility, extreme weather conditions, or any other situation beyond the reasonable control of the parties, a replacement time or suitable location will first be sought.

Persistent non-delivery will be refunded proportionally. Your statutory rights remain applicable.

After the statutory cooling-off period or after a service has started at your explicit request, there is no automatic right to a refund if you no longer wish or are able to participate yourself.

This does not apply when mandatory consumer law, demonstrable non-conformity, or a shortcoming of trainwithpanka grants a right to another solution.

You can withdraw from the agreement within 14 days of concluding it without giving reasons. Send an unambiguous statement by email or WhatsApp before the end of that period, or use the form below.

After a valid withdrawal, payments received to which the withdrawal relates will be refunded within 14 days using the same payment method, unless otherwise agreed.

If you want the training to start within the cooling-off period, explicitly request this by email or WhatsApp. If you then withdraw, trainwithpanka may charge a proportionate amount for the part already performed at your request.

The right of withdrawal expires upon full performance within the cooling-off period only if you have explicitly agreed in advance to full performance and have acknowledged that you lose the right of withdrawal after full performance.

Send a complaint to davidjonathan35@hotmail.com or via WhatsApp to +31 6 22885700 .

State your order number and, if relevant, add photos or other information. trainwithpanka will confirm the complaint and normally respond within 14 days. If more time is needed, you will receive a message within that period with a new reasonable response period.

If we cannot resolve the issue together, you can make use of a competent dispute resolution body if applicable or submit the dispute to the competent court.

trainwithpanka conducts guidance carefully and professionally. Participation in physical training involves normal sports and exertion risks. You must follow safety instructions, use equipment as explained, and report pain, dizziness, or other unusual symptoms immediately.

trainwithpanka is not liable for damage arising solely from incorrect or incomplete information being provided, clear safety instructions not being followed, or unattended property, to the extent permitted by law.

Nothing in these terms limits liability for intent, willful recklessness, death, or injury when exclusion is not legally permitted, or other liability that cannot be excluded by mandatory law.

Personal schedules, programs, exercises, texts, and training materials remain the property of trainwithpanka or the respective rights holder.

You may use received material for your own non-commercial use, but you may not sell, publish, commercially distribute, or offer it as your own program without permission.

Dutch law applies to the agreement. Mandatory consumer protection of the country where the consumer resides remains applicable if that protection cannot be legally excluded.

A new version of this policy applies to future orders from the published effective date. Existing agreements will not be unilaterally changed to be substantially more disadvantageous.

If a provision proves to be invalid, the remaining provisions remain in force, and the invalid provision will be replaced by a valid provision that approximates the purpose as closely as possible.